Your privacy is our top priority at Jilijili. This privacy policy clearly explains how we collect your personal data, how we use it, and how we keep it secure.
Jilijili (jilijili.best) places the highest importance on the privacy of all its users. This Privacy Policy ("Policy") explains what information is collected while you use the Jilijili platform, how that information is used, and what rights you have.
This privacy policy applies whenever you use the Jilijili website or app, open an account, or contact us in any way. By using the platform, you are considered to have agreed to this policy.
Our Commitment: Jilijili never sells your personal data or shares it with advertisers. Your data is used solely to improve your experience on the platform.
This policy has been prepared in accordance with Bangladesh's Digital Security Act and international data protection standards. You will be notified in advance of any changes to the policy.
Jilijili collects two types of information from you — information you provide directly and information collected automatically. Details are provided below:
| Type of information | Example | Reason for collection |
|---|---|---|
| Identity information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account communications and security messages |
| Financial information | Mobile Pay/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, browser, operating system | Security Monitoring & Service Improvement |
| Usage Data | Gaming history, betting patterns, login times | Personalized Experience & Responsible Gaming |
| Location Data | Country and city (IP-based) | Regional service provision and legal compliance |
We never collect more information than necessary. Every piece of data we gather has a specific purpose, and once that purpose is fulfilled, any data that is no longer needed is securely deleted.
Jilijili collects your information through several methods. Each method is transparent and based on your consent:
Jilijili does not collect data from minors (under 18) and they are not permitted to use the platform. If we become aware that any minor's data has been collected, it will be deleted immediately.
Jilijili uses your data only for the specific purposes listed below. Your data is never used beyond these purposes:
You can opt out of promotional emails or SMS at any time. However, important security and account-related messages cannot be disabled, as they are essential for protecting your account.
Jilijili does not sell your personal information to third parties. However, information may be shared in limited circumstances:
All our third-party partners operate under strict data protection agreements. They can only use your information for designated purposes and cannot use it for any other reason.
Jilijili uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help enhance your browsing experience.
You can control cookies through your browser settings. However, disabling essential cookies may prevent certain features from working. A cookie consent banner is shown on your first visit to the site.
Jilijili does not retain your information longer than necessary. Retention periods for different types of information are outlined below:
| Type of information | Retention period | Reason |
|---|---|---|
| Account information | While account is active + 5 years | Legal obligations and dispute resolution |
| KYC Documents | 5 years after account closure | Anti-money laundering regulations |
| Transaction History | 7 Years | Financial regulatory authority guidelines |
| Gaming Logs | 3 years | Dispute resolution and audits |
| Marketing Data | Until consent is withdrawn | Consent-based processing |
| Support Conversations | 2 years | Service quality improvement and training |
Once the retention period ends, data is automatically deleted or anonymised through secure methods. Certain data may be retained longer due to legal obligations.
Under Jilijili's privacy policy, you have the following rights. To exercise any of them, please contact us:
You may request to see what data we hold about you. We will respond within 30 days.
You may request corrections to any inaccurate or incomplete information. You can also update your details directly from Account Settings.
You may request that your data be deleted, subject to certain conditions. Data we are legally required to retain cannot be erased.
You can opt out of marketing communications and optional data processing at any time.
You may request a copy of your data, which will be provided in a commonly readable format.
You may object to how we use your data for specific purposes, and we will review your request.
Jilijili uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited by independent third parties.
Your Role: Use a strong password, keep 2FA enabled, and never share your login credentials with anyone. If you notice any suspicious activity on your account, contact us immediately at support@jilijili.best.
For any privacy-related questions, requests, or complaints, please reach out to our data protection team. We aim to respond within 72 hours.
We take your privacy requests seriously and aim to resolve them promptly in accordance with applicable law. Requests will be processed once your identity is verified.
We protect your information following international standards
All your information is secured with 256-bit SSL encryption. The same technology used by international banks.
Jilijili holds an international gaming license and operates under the oversight of a regulatory authority.
Every account is verified to prevent fraud and misuse, keeping your information even more secure.
We never sell your personal data or pass it on to advertisers.
We don't keep your data longer than necessary. It is automatically deleted once the designated retention period expires.
We explain everything clearly — what information we collect, why we collect it, and how we use it.
Your data is fully secure at Jilijili. Open an account on Bangladesh's most trusted betting platform — with bank-grade protection, transparent policies, and 24/7 support.